Shipping & Delivery

Thank you for shopping at viennais.
We are proud to offer international shipping services to over 200 countries and islands worldwide. Our goal is to deliver great value, service, and exceed your expectations wherever you are.
 
1. Processing Time
 
Orders typically take 1–5 working days to process before shipment (excluding weekends and holidays).
 
2. Shipping Costs & Delivery Time
 
Shipping fees and delivery times vary by destination and order value.
 
a. Free Shipping Eligibility
 
- Orders over $49.99: Free standard shipping to all destinations (excluding remote areas).
 
- Orders under $49.99: Calculated based on package weight and destination.
 
b. Destination-Specific Shipping Details
 

  Destination Shipping Method Delivery Time Standard Shipping Fee 
United States USPS (from US warehouse) 7–20 working days $5.99 (free over $49.99) 
Europe ePacket/EMS (from China) 7–20 working days $5.99 (free over $49.99) 
All Other Countries ePacket/EMS (from China) 20–40 working days $5.99 (free over $49.99) 
 
Note: Remote areas may incur additional fees. Tracking information will be provided once your order is shipped.
 
3. Shipping Methods
 
- Packages from China: Shipped via ePacket (for lightweight items, ≤2kg) or EMS (for heavier/larger items), with tracking.
 
- Packages from US Warehouse: Shipped via USPS (for orders fulfilled domestically in the US).
 
4. Worldwide Shipping
 
We deliver to over 200 countries. For specific inquiries about your region, please contact our customer service.
 
Contact Us
 
For any shipping/delivery questions, email us at: service@fanticle.com